Best Auto Repair, Chattanooga

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  • Chattanooga, TN Auto Repair Shops


CUSTOMER SERVICE

Working Hours
  • Mon 8:00AM - 5:00PM
    Tue 8:00AM - 5:00PM
  • Wed 8:00AM - 5:00PM
    Thu 8:00AM - 5:00PM
  • Fri 8:00AM - 5:00PM
    Sat 8:00AM - 3:00PM
  • Sun Closed

CUSTOMER SERVICE

Modern cars, light trucks, and sport-utility vehicles come with complex technology such as digital dashboards, oxygen sensors, electronic computers, unibody construction, and more. They run better, longer, and more efficiently than models of years past. However, they eventually need to be replaced.

Before taking your vehicle in for repairs or service, do your homework so you receive the best possible service.

  • Read the owner's manual to learn about the vehicle's systems and components.
  • Follow the recommended service schedules.
  • Keep a log of all repairs and service.
  • Do not ignore any warning signals your car may give you.
  • Carry a written list of the symptoms that you can give your mechanic.
  • Resist the temptation to suggest a specific course of repair. Allow our experienced technicians to diagnose and recommend a remedy.
  • It's important to note when the problem occurs. Is it constant or periodic? Does it occur when the vehicle is cold or after the engine has warmed up? Does it happen at all speeds? Only under acceleration? During braking? When shifting?

Check for the following common vehicle maintenance issues on a regular basis:
  • Unusual sounds, odors, drips, leaks, smoke, warning lights, gauge readings.
  • Changes in acceleration, engine performance, gas mileage, fluid levels.
  • Worn tires, belts, hoses.
  • Problems in handling, braking, steering, and vibrations.
  • When did the problem first start?

How to manage your service experience:
  • Ask as many questions as needed to fully understand your repair. Ask for an explanation in laymans terms if necessary.
  • Don't rush the technicians. You may be called and apprised of the problem, course of action, and cost before work begins.
  • Before you leave, be sure you understand shop policies regarding labor rates, guarantees, and acceptable methods of payment.
  • Make sure the shop has your contact information readily available, so you can be reached as soon as possible.

What People Say About Us

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    , 07/07/2020

    Honest and reasonable. Fast and friendly. Did a great job on my vehicle. Will be back for all my vehicle maintenance and repair.

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    , 07/07/2020

    I started taking my daughters car here after a horrible experience at Firestone down the road. They have been honest and straight forward with us. They made my daughter feel as if she could trust them and their work over the other repair shops around. Keep up the great work!

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    , 07/07/2020

    Both of my children attend UTC. Any time there is an issue with one of their vehicles I have to deal with it remotely. Every time the team at Maxi has taken care of them without question and given us fantastic service. It is hard to find someone who you feel you can trust to do the right thing and treat young customers with professionalism and respect. I recommend the team at Dayton Blvd without question.

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    , 07/07/2020

    I live in central Florida and my son attends UT Chat. He needed some immediate muffler repairs on his truck and as a college kid, he was clueless who to take it to. I found Maxi on the web and read excellent review after review so I sent my son in. I called ahead and spoke with Steve who was extremely kind and very professional. They did an amazing job with honesty and integrity being first at hand. Thanks Steve!! I would definitely recommend this business if your are seeking quality, honest, and professional service.

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    , 07/07/2020

    Maxi was professional and repaired my vehicle in record time! More importantly, they were honest with me about the work needed and the cost beforehand.

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    , 07/07/2020

    Had to get some work done on my car. The mangers there were very helpful and knowledgeable about what needed to be done. I would definitely recommend this place and I am going there whenever I need my car fixed again.

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    , 07/07/2020

    We had to have my husbands truck towed in because of a fuel pump issue. Brian and his guys were AMAZING. They kept us updated on what they found and what it would take to fix it. I would recommend them to ANYONE! We will be using them from here on out for vehicle maintenance.

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    , 07/07/2020

    This is the ONLY repair place that could fix my Mercedes Benz. Brian is the man. I trust no other after a year of nothing but problems and Brian fixed it in 30 minutes.

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    , 07/07/2020

    ook my car in to get brakes fixed and Patrick and his team did an awesome job! No pressure for unnecessary work, great value on final cost of repairs, and excellent service. I will be getting both my cars serviced here from now on.

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    , 07/07/2020

    These guys are true pros in every sense. They are honest, knowledgeable, friendly and hard-working. You aren't going to get anyone trying to rob you or sell you something you don't need here and they do outstanding work. If you need exhaust or brake work done this is the place to go.

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    , 07/07/2020

    I had an entirely new custom exhaust system built and installed on my 1968 Fastback Mustang at the Maxi on Hwy 58. They do excellent work and their prices are very reasonable. Chris is an amazing mechanic and an outstanding welder.

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    , 07/06/2020

    Roger and his team are amazing! I couldn't get to my regular Maxi repair shop, so I decided to go into the East Brainerd store. Maxi's service is top notch no matter what location!

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    , 07/06/2020

    I have brought my car to the East Brainerd location for the last 15 years and I have always had fast and great service. I always refer anyone to them whenever someone I know has a car issue.

  • reviewicon
    , 07/07/2020

    Honest and reasonable. Fast and friendly. Did a great job on my vehicle. Will be back for all my vehicle maintenance and repair.

Call us for service:

ASE (Automotive Service Excellence)
Jasper
AutoPlus Professional Service Center
Better Business Bureau
Nexen tires
Magnaflow
Monroe Shocks and Struts
Flowmaster
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